Cloud PBX

Transform your phone system into a cost-cutting, sales-driving machine.

NGEN's Cloud PBX provides an enterprise-grade VoIP phone system. Delivered from the cloud, it keeps pace with your growth—and propels your business higher.

Rich, enterprise-grade calling features A powerful web-based control panel Simple management & scaling Flat monthly rates cut capital costs. No PBX Hardware

Cloud PBX is a complete business communications system and service. With over 40 calling features, Cloud PBX delivers Fortune 500 style capabilities to small and mid-sized businesses. This powerful cloud-based phone system uses a company’s existing data connection and wiring. Best of all, onsite PBX hardware is not required.

Over 40 calling features let you perform like a big business

  • Automated attendant answers and routes every call
  • Hunt groups ring multiple people at once to help ensure no call goes unanswered
  • Use Outlook to make calls from your desk phone
  • Unlimited calling in the U.S.
  • Conferencing, call forwarding, music-on-hold (see “Features” section for full list)

Mobility lets you do your job from any location

  • Follow Me automatically forwards calls to mobile phones and other numbers, or ring multiple numbers at the same time
  • Voicemail-to-email helps ensure messages get through faster
  • Forward and manage faxes and voicemails just like email messages

Preserve capital, simplify management

  • Flat per-user monthly pricing cuts capital investment
  • No phone system hardware or software to buy
  • No wiring to install. Uses your existing data wiring and Internet connection
  • Web-based management tool makes moves, adds and changes simple
  • More reliable than an on premises phone system


Cloud PBX is powered by Polycom (VVX) and Cisco (SPA) phones designed for office workers, busy managers and front-line staff

  • Easy-to-use interfaces, rich audio quality and productivity features
  • 2-3 line all-purpose phones, 4, 5 & 6 line professional phones, 12-20 line touch screen phones
  • Popular Polycom SoundStation conferencing phones

Details on supported phones may be found here.


System Features Phone Features

• Voicemail

• Auto Attendant

• Call Routing

• Caller ID

• Follow Me Forwarding

• Custom Hold Music

• Direct Inbound Dialing (DID)

• Message Waiting Indication

• Multi Call Appearance

• Click-to-Call

• Desktop Console

• Hunt Groups

• ACD/Call Queuing

• Daylight Savings Time

• Day/Night/Holiday Switching

• Call Forward

• Call Hold

• Call Recording

• Speakerphone

• Call Log

• Call Transfer

• Call Waiting

• 3-way Conferencing

• Do Not Disturb

• Headset Jack (RJ11)

• Mute

• On Hook Dialing

• Auto Answer

• Busy Call Forward

• Directed Call Pickup

• Phone Book (400 Entries)

• Phone Lock/Unlock

• Speed Dial

• Password

• Volume Control

• Administrator Password

• Named Ring Groups

• All Page/Intercom

• Overhead Paging

• Call Park and Pickup

• Inbound Caller Name

• Desktop Softphone