Cloud PBX

Transform your phone system into a cost-cutting, sales-driving machine.

NGEN's Cloud PBX provides an enterprise-grade VoIP phone system. Delivered from the cloud, it keeps pace with your growth—and propels your business higher.


Rich, enterprise-grade calling features	A powerful web-based control panel	Simple management & scaling	Flat monthly rates cut capital costs. No PBX Hardware

Cloud PBX is a complete business communications system and service. With over 40 calling features, Cloud PBX delivers Fortune 500 style capabilities to small and mid-sized businesses. This powerful cloud-based phone system uses a company’s existing data connection and wiring. Best of all, onsite PBX hardware is not required.

Over 40 calling features let you perform like a big business

Automated attendant answers and routes every call
Hunt groups ring multiple people at once to help ensure no call goes unanswered
Use Outlook to make calls from your desk phone
Unlimited calling in the U.S.
Conferencing, call forwarding, music-on-hold (see “Features” section for full list)

Mobility lets you do your job from any location

Follow Me automatically forwards calls to mobile phones and other numbers, or ring multiple numbers at the same time
Voicemail-to-email helps ensure messages get through faster
Forward and manage faxes and voicemails just like email messages

Preserve capital, simplify management

Flat per-user monthly pricing cuts capital investment
No phone system hardware or software to buy
No wiring to install. Uses your existing data wiring and Internet connection
Web-based management tool makes moves, adds and changes simple
More reliable than an on premises phone system

Phones

Cloud PBX is powered by Polycom (VVX) and Cisco (SPA) phones designed for office workers, busy managers and front-line staff

Easy-to-use interfaces, rich audio quality and productivity features
2-3 line all-purpose phones, 4, 5 & 6 line professional phones, 12-20 line touch screen phones
Popular Polycom SoundStation conferencing phones

Details on supported phones may be found here.

Features

System Features

Phone Features

• Voicemail

• Auto Attendant

• Call Routing

• Caller ID

• Follow Me Forwarding

• Custom Hold Music

• Direct Inbound Dialing (DID)

• Message Waiting Indication

• Multi Call Appearance

• Click-to-Call

• Desktop Console

• Hunt Groups

• ACD/Call Queuing

• Daylight Savings Time

• Day/Night/Holiday Switching

• Call Forward

• Call Hold

• Call Recording

• Speakerphone

• Call Log

• Call Transfer

• Call Waiting

• 3-way Conferencing

• Do Not Disturb

• Headset Jack (RJ11)

• Mute

• On Hook Dialing

• Auto Answer

• Busy Call Forward

• Directed Call Pickup

• Phone Book (400 Entries)

• Phone Lock/Unlock

• Speed Dial

• Password

• Volume Control

• Administrator Password

• Named Ring Groups

• All Page/Intercom

• Overhead Paging

• Call Park and Pickup

• Inbound Caller Name

• Desktop Softphone